Last Updated: 29-Jan-2026
Effective Date: 28-Jan-2026
This Privacy Policy describes the policies and procedures of Go2 Logistics (“Go2 Logistics,” “we,” “us,” or “our”), located at 2233 N West St, River Grove, IL 60171, United States, regarding the collection, use, disclosure, and protection of personal information when you access or use our website located at https://ship.go2.us/ (the “Service”).
By accessing or using the Service, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Policy, please do not access or use the Service.
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised Policy will become effective 30 days after posting unless otherwise required by law. Your continued use of the Service after the effective date constitutes acceptance of the updated Policy. We encourage you to review this Policy periodically.
1. Information We Collect
We collect personal information that you voluntarily provide to us and information that is automatically collected when you interact with our Service.
A. Personal Information You Provide
We may collect the following categories of personal information when you register, submit forms, request services, or communicate with us:
- Name
- Email address
- Phone number
- Business name and business address
- Billing or payment-related information (processed via third-party payment providers)
B. Information Collected Automatically
When you access or use the Service, we may automatically collect certain technical and usage information, including:
- IP address
- Browser type and version
- Device type and operating system
- Date and time of access
- Pages visited and interactions with the Service
This information is used for basic website functionality, security, and performance monitoring.
C. Information We Do Not Intentionally Collect
We do not knowingly collect:
- Sensitive personal data (such as health, biometric, genetic, or religious information)
- Personal information from children under the age of 18
If we become aware that personal information from a minor has been collected, we will take reasonable steps to delete it.
2. How We Collect Information
We collect information in the following ways:
- When you fill out forms, create an account, or submit information through the Service
- When you communicate with us via email, phone, or online inquiries
- Automatically through standard website technologies and logs
- From publicly available sources where permitted by law limited to business contact information and company verification data
3. How We Use Your Information
We use the information we collect for the following purposes:
- Creating and managing user accounts
- Processing payments and transactions
- Providing logistics services and order management
- Customer support and responding to inquiries
- Communicating service-related information
- Improving website functionality and security
- Complying with legal obligations and enforcing our agreements
If we intend to use your personal information for purposes not described in this Privacy Policy, we will request your consent where required by law.
4. How We Share Your Information
We do not sell your personal information.
We may share personal information in the following limited circumstances:
A. Service Providers
We may share information with trusted third-party service providers who perform services on our behalf, limited to:
- Payment processing
- Website hosting
- Analytics and performance measurement
- Customer support tools
These providers are permitted to use personal information only as necessary to provide services to us and are required to protect it.
B. Legal and Compliance Purposes
We may disclose personal information if required to do so in order to:
- Comply with applicable laws, regulations, or legal processes
- Respond to lawful requests from authorities
- Enforce our agreements and policies
- Protect the rights, safety, and property of Go2 Logistics, our users, or others
C. Business Transfers
If Go2 Logistics is involved in a merger, acquisition, reorganization, or sale of assets, personal information may be transferred as part of that transaction.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:
- 90 days after account termination, we will delete or anonymize your personal information, except where we have a specific legal obligation to retain it Compliance with legal, accounting, or regulatory obligations
- Fraud prevention, dispute resolution, and enforcement of legal rights
Aggregated or anonymized information that does not identify you may be retained indefinitely.
6. Your Rights and Choices
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct or update inaccurate information
- Request deletion of your personal information
- Restrict or object to certain processing activities
- Request a copy or transfer of your data
- Withdraw consent where processing is based on consent
- Lodge a complaint with a relevant data protection authority
To exercise these rights, contact us at contact@go2.us. We may require identity verification before fulfilling your request and will respond in accordance with applicable law.
We will respond to verified requests within 45 days. You may opt out of marketing communications by clicking ‘unsubscribe’ in any email or contacting us directly.
Please note that withdrawing consent or refusing to provide required information may limit your ability to use certain features or services.
7. Cookies and Similar Technologies
We may use cookies or similar technologies to support basic website functionality, security, and analytics. You may adjust your browser settings to refuse cookies, but doing so may affect certain features of the Service.
8. Security
We implement reasonable administrative, technical, and physical safeguards including encryption of data in transit and at rest, access controls, and regular security assessments designed to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure. As such, we cannot guarantee absolute security, and you use the Service at your own risk.
9. International Data Transfers
Your information may be processed and stored in the United States or other jurisdictions where our service providers operate. Where required by law, we implement appropriate safeguards to protect personal information transferred across borders.
10. Grievance Officer / Contact Information
If you have questions, concerns, or complaints regarding this Privacy Policy or our handling of personal information, you may contact:
Go2 Logistics
2233 N West St
River Grove, IL 60171
Email: contact@go2.us
Phone: 708-338-0303 x505
We will address inquiries in accordance with all applicable state, federal, and international laws.